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Updated 6 months ago

Error user sign in

At a glance

The community member Hugues is having trouble adding users to the free version of the Teams Forms tool. When users try to log in, they are required to have administrator rights. A community member responds that this is likely due to additional security restrictions put in place by Hugues' organization, and not related to the Teams Forms tool itself. The community member recommends that Hugues contact their IT department to get the Teams Forms tool unblocked. In a later comment, Hugues indicates that they have managed to give the users the necessary rights.

Hello,

I am using the free version to create a Proof Of  Concept  of your Teams Forms tool, and I am having trouble adding users who belong to my team.

When the user tries to log in, they are required to have administrator rights. Can you please help me?

How can I add new users ?

  

Best Regards,

Hugues

Marked as solution

Hi Hugues,

It sounds like users in your organization are likely seeing a "Need Admin Approval" message as shown below. This message occurs because your organization has enforced additional restrictions on the use or apps for its employees and you did not encounter this as have elevated permissions.

This issue is actually unrelated to Team Forms and is a security restriction put in place by your organizations own internal IT team. I recommend you contact your IT department to get Team Forms unblocked. They can use the guide below to help step them thought the process.

Granting consent for users in my organization | Team Forms Docs

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1 comment·1 reply

Hi Hugues,

It sounds like users in your organization are likely seeing a "Need Admin Approval" message as shown below. This message occurs because your organization has enforced additional restrictions on the use or apps for its employees and you did not encounter this as have elevated permissions.

This issue is actually unrelated to Team Forms and is a security restriction put in place by your organizations own internal IT team. I recommend you contact your IT department to get Team Forms unblocked. They can use the guide below to help step them thought the process.

Granting consent for users in my organization | Team Forms Docs

Thank you ,! We've managed to give the good rights