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Updated 2 months ago

Error with users with an apostrophe in the names in Email template

At a glance

A community member reported an issue where a user's email address with an apostrophe in their surname fails to be submitted due to the apostrophe causing a problem. Another community member confirmed the issue and stated they have raised it internally. In a later comment, the community member indicated that the issue has been resolved in the latest release. The original poster acknowledged the resolution and said they will test it.

RRay Howard

When a user with an apostrophe in their surname submits a form, the responder's name and email fails due to the ' causing an issue.

Example is Bill.O'Reilly@xyz.com

We get Bill.O@#x27;Reilly@xyz.com

Of course the email fails.

Any way to fix this?

Thx.

1 comment·3 replies

AAnthony Phan

Hi Ray,

Thanks for brining this to our attention. I can confirm that I have been able to reproduce this issue on my end.

I've raised this internally and will keep you updated here.

RRay Howard

Thanks Anthony.

AAnthony Phan

Hi Ray,

This issue should now be resolved in our latest release :)

RRay Howard

Good work guys. Will test it and report back.