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Updated 2 months ago

How share a form with anyone?

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At a glance

The community member is having issues with the link and QR code to share a form with others. The community members suggest the following steps to troubleshoot the issue:

1. Check if the URL works by generating a shareable link through the "anybody with the link" option in the share dialogue.

2. If the URL works but the QR code does not, it could be due to compatibility issues with the device/browser being used. The community member should try accessing the form on different devices and browsers.

3. If the issue persists, the community member is advised to share a screenshot of the share dialogue and the form source code to help further troubleshoot the problem.

There is no explicitly marked answer in the comments.

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GGenny

The link nor the RQ Code to share my form with anyone do not work. Please help?

E
G
1 comment·5 replies
EErin Dwyer

Hi @Genny

If you would like the generate a link that can be shared with anyone you can use the steps below:

  1. Open Team Forms and locate the form you wish to share

  2. Click the "..." icon next to the form to expand the menu options

  3. Click share, you will see a popup open. Open the tab entitled "anybody with the link"

  4. Click "Create Share Link".



If you have already followed the steps above and you link is still not working this is usually because the authentication popup (when generating the link) was blocked by your browser. If this is the cause you should see an exclamation mark next to the link indicating an error. You an fix this by following the steps in the article below.

https://help.teamforms.app/en/articles/9324373-troubleshooting-share-links


If the above does not work, can you share a screen shot of the share dialogue so I can take a look to see if theres any obvious issues :)

GGenny

The issue is the RQ code, it does not work and this feature is essential for how I want to use the form. If I scan it, it opens a page in Safari but the form do not appear. Sorry for my English my first language is French.

Thanks for you support Erin!

EErin Dwyer

Hi Genny,


The QR code is simply a barcode representation of the URL, so if the URL work so should the barcode. Were you able to confirm if the URL works? Perhaps you can also share a screen shot of the share dialogue and URL so we can see if there any obvious issues?

EErin Dwyer

If the QR code is not working but that URL is working, it could also be due to compatability issues with Team Forms on the browser you are opening the link on. Do you mind confirming what device/browser you are using? is it on incognito mode perhaps?

GGenny

I have tried (with URL and RQ code) on my IPhone with Safari and Chrome, both non-private. Even via MS Teams on the Team Forms app on my cell phone I can't see the form.

EErin Dwyer

Does the link work on your desktop? Would you mind sharing the link to your form or share the form source code by following the steps in the article below. This should help us troubleshoot the issue further.


https://help.teamforms.app/en/articles/9094170-share-your-form-source-code-with-team-forms-support


In addition it might be worth checking the QR/public link code on a different device to see if it's just that mobile phone effected.