The link nor the RQ Code to share my form with anyone do not work. Please help?
Hi @Genny
If you would like the generate a link that can be shared with anyone you can use the steps below:
Open Team Forms and locate the form you wish to share
Click the "..." icon next to the form to expand the menu options
Click share, you will see a popup open. Open the tab entitled "anybody with the link"
Click "Create Share Link".
If you have already followed the steps above and you link is still not working this is usually because the authentication popup (when generating the link) was blocked by your browser. If this is the cause you should see an exclamation mark next to the link indicating an error. You an fix this by following the steps in the article below.
https://help.teamforms.app/en/articles/9324373-troubleshooting-share-links
If the above does not work, can you share a screen shot of the share dialogue so I can take a look to see if theres any obvious issues :)
The issue is the RQ code, it does not work and this feature is essential for how I want to use the form. If I scan it, it opens a page in Safari but the form do not appear. Sorry for my English my first language is French.
Thanks for you support Erin!
Hi Genny,
The QR code is simply a barcode representation of the URL, so if the URL work so should the barcode. Were you able to confirm if the URL works? Perhaps you can also share a screen shot of the share dialogue and URL so we can see if there any obvious issues?
If the QR code is not working but that URL is working, it could also be due to compatability issues with Team Forms on the browser you are opening the link on. Do you mind confirming what device/browser you are using? is it on incognito mode perhaps?
I have tried (with URL and RQ code) on my IPhone with Safari and Chrome, both non-private. Even via MS Teams on the Team Forms app on my cell phone I can't see the form.
Does the link work on your desktop? Would you mind sharing the link to your form or share the form source code by following the steps in the article below. This should help us troubleshoot the issue further.
https://help.teamforms.app/en/articles/9094170-share-your-form-source-code-with-team-forms-support
In addition it might be worth checking the QR/public link code on a different device to see if it's just that mobile phone effected.
