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Updated 3 months ago

Using the /Title Email tag

At a glance

The community member Ray is having an issue with the /Title field in the email template when building a new form. The /Title field includes the submission number, which Ray does not want. The community member Anthony suggests two options: 1) Hardcode the title in the email subject, or 2) Update the email template to only show the title. Anthony also explains that the /Title field refers to the "title template", which is a dynamic field that helps identify responses in the responses tab. The community members discuss this issue and reach an understanding.

When using the Email option while building a new form I want to use the /Title in the Subject line of the email, but when the email arrives the /Title field includes the Submission number for that for as part of the Title.


How do I just get the Title, no submission number?


Ray

Marked as solution

Hi Ray,

The /Title field available to the email template refers to the Title Template. Two options come to mind:

  1. Simply type in the title in the email subject. Since the title itself is static it is reasonable to just "hard code" this.

  2. Update the email template to only show the tile.


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A
R
2 comments·2 replies

Hi Ray,

The /Title field available to the email template refers to the Title Template. Two options come to mind:

  1. Simply type in the title in the email subject. Since the title itself is static it is reasonable to just "hard code" this.

  2. Update the email template to only show the tile.


Thanks Anthony, but I still reckon it's a bug. The Submission number should not be included in the /Title tag.

I have hard coded as suggested.

Hi Ray,

Thanks for the feedback, I've raised an issue internally to improve the terminology of the dynamic field to avoid confusion.

Just to explain the current behaviour the dynamic field called /Title is actually the "title template", this dynamic title helps to uniquely identify a response in the responses tab (see image below).

By default, the title template takes the format "{submisison number} {formTitle}", this is why you see the submission number when using the /Title field. Note if you have never used the title template feature, I highly recommend giving it a shot as it really helps with identifying responses :)

Thanks Anthony. Noted.