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Datasource not syncing correctly for a team member

Updated 3 months ago

I added a datasource to Team forms and used the SharePoint datasource as one of the fields. I am able to search the dropdown of an item. However a team member sometimes searches for an item and would not find it. I have to manually resyn the datasource in his settings to have the records update. What might be the issue that cause it? Because i always have an updated record in my setting without the need to manually resyn while he does not.

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Hi Alex,

Team Forms will check for changes to the underlying list/document every few minutes. It's possible that the user has attempted to search for the record before it has had a chance to finish downloading.

> Note that updates to the underlying list/file may have occurred days earlier however the client will only start to check and download the records when the application is open in the foreground.

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Hi Alex,

Team Forms will check for changes to the underlying list/document every few minutes. It's possible that the user has attempted to search for the record before it has had a chance to finish downloading.

> Note that updates to the underlying list/file may have occurred days earlier however the client will only start to check and download the records when the application is open in the foreground.