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I cant get multi-step approval emails to work.

Last updated 3 weeks ago
T
Tom
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1 comment·1 reply
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Erin Dwyer

Hi Tom,

The likely reason there is no follow-up email is because of the conditions you have set up in the email recipients (to:) field. I recommend checking that there is a conditional block added to cover who to send an email to once the signature component has data (i.e. is signed).

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Erin Dwyer

In case it helps, here is an example of an email configuration which will send an email to the original responder once the request has been approved.